{
  "file_id": "dr_TK0914",
  "total_codes": 133,
  "codes": [
    {
      "code": "Lack of awareness",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I don't know what else there is to ...",
      "context": "Patient unsure about comprehensive diabetic care",
      "file_id": "dr_TK0914",
      "chunk_id": 0
    },
    {
      "code": "Health literacy",
      "category": "BARRIER - SDOH",
      "subcategory": "Education/health literacy barriers",
      "quote": "I don't know what else there is to ...",
      "context": "Patient lacks knowledge about diabetes management",
      "file_id": "dr_TK0914",
      "chunk_id": 0
    },
    {
      "code": "Self-monitoring",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health literacy",
      "quote": "I scan my blood sugar at least five, 10 times a day",
      "context": "Patient actively monitors blood sugar levels",
      "file_id": "dr_TK0914",
      "chunk_id": 0
    },
    {
      "code": "Adherence to medication",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Diabetes self-management support",
      "quote": "I'll take my medications",
      "context": "Patient prioritizes taking prescribed medications",
      "file_id": "dr_TK0914",
      "chunk_id": 0
    },
    {
      "code": "Proactive care",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "check my blood sugar level multiple times",
      "context": "Patient engages in proactive diabetic care activities",
      "file_id": "dr_TK0914",
      "chunk_id": 0
    },
    {
      "code": "Lack of symptoms",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "No perceived urgency",
      "quote": "None. Speaker 1: None? Okay. , has your doctor said anything, , regarding your eyes and no diabetes? Speaker 3: No.",
      "context": "Patient hasn't noticed any changes in their eyes",
      "file_id": "dr_TK0914",
      "chunk_id": 1
    },
    {
      "code": "Provider advice",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "I mean, they, they of course say, , you gotta keep it under control.",
      "context": "Patient receives guidance from their doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 1
    },
    {
      "code": "Self monitoring",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "I scan my blood sugar at least five, 10 times a day so I don't have to look for symptoms 'cause this tells me.",
      "context": "Patient actively manages their diabetes",
      "file_id": "dr_TK0914",
      "chunk_id": 1
    },
    {
      "code": "Lack of understanding",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "my eye problems are not related to diabetes",
      "context": "Patient believes their eye issues are unrelated to diabetes",
      "file_id": "dr_TK0914",
      "chunk_id": 2
    },
    {
      "code": "Provider empathy",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "they let me know how important that is",
      "context": "Patient feels informed by their provider",
      "file_id": "dr_TK0914",
      "chunk_id": 2
    },
    {
      "code": "Access to healthcare",
      "category": "FACILITATOR - Resources & Access",
      "subcategory": "Adequate access to care",
      "quote": "I see two different doctors here",
      "context": "Patient has access to multiple specialists",
      "file_id": "dr_TK0914",
      "chunk_id": 2
    },
    {
      "code": "Lack of understanding",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "the neuro ophthalmologist is Dr. Chaudhary and she tea- treats me for non-arteritic anterior ischemic optic neuropathy",
      "context": "Patient seems unsure about their condition",
      "file_id": "dr_TK0914",
      "chunk_id": 3
    },
    {
      "code": "Accessible providers",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "I see two different doctors here",
      "context": "Patient has access to multiple specialists",
      "file_id": "dr_TK0914",
      "chunk_id": 3
    },
    {
      "code": "Effective communication",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "the neuro ophthalmologist is Dr. Chaudhary and she tea- treats me for non-arteritic anterior ischemic optic neuropathy",
      "context": "Patient understands their treatment",
      "file_id": "dr_TK0914",
      "chunk_id": 3
    },
    {
      "code": "Thorough eye exam",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "they do a vision field, they do pictures, and they do an eye exam, a thorough eye exam",
      "context": "Patient receives comprehensive care",
      "file_id": "dr_TK0914",
      "chunk_id": 3
    },
    {
      "code": "Lack of understanding",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "Well, I don't understand what you wanna know",
      "context": "Patient expresses lack of understanding about their eye exams",
      "file_id": "dr_TK0914",
      "chunk_id": 4
    },
    {
      "code": "Positive patient-provider relationship",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Provider empathy",
      "quote": "(laughs) ... how has the experience for you?",
      "context": "Patient and provider share a laugh, indicating a positive relationship",
      "file_id": "dr_TK0914",
      "chunk_id": 4
    },
    {
      "code": "Accessible providers",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "Each doctor sees me twice a year",
      "context": "Patient has regular access to their healthcare providers",
      "file_id": "dr_TK0914",
      "chunk_id": 4
    },
    {
      "code": "Transportation issues",
      "category": "A. BARRIERS TO FOLLOW-UP",
      "subcategory": "1. Social Determinants of Health (SDOH)",
      "quote": "Since I can't drive",
      "context": "Patient cannot drive due to eye dilation",
      "file_id": "dr_TK0914",
      "chunk_id": 5
    },
    {
      "code": "Lack of access",
      "category": "A. BARRIERS TO FOLLOW-UP",
      "subcategory": "1. Social Determinants of Health (SDOH)",
      "quote": "on the way home, it's a trip",
      "context": "Patient experiences difficulty traveling after eye dilation",
      "file_id": "dr_TK0914",
      "chunk_id": 5
    },
    {
      "code": "Poor communication",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Provider/System Issues",
      "quote": "central scheduling kept calling me because they said I was scheduled with the wrong doctor.",
      "context": "Patient experiences issues with scheduling process due to poor communication",
      "file_id": "dr_TK0914",
      "chunk_id": 6
    },
    {
      "code": "Appointment scheduling difficulties",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Provider/System Issues",
      "quote": "I did try to change doctors recently and I was successful at doing it, but central scheduling kept calling me",
      "context": "Patient faces challenges with scheduling appointments",
      "file_id": "dr_TK0914",
      "chunk_id": 6
    },
    {
      "code": "Patient liaison support",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Healthcare System Support",
      "quote": "a liaison, a patient liaison called me- ... and then that was the end of it",
      "context": "Patient receives helpful support from patient liaison",
      "file_id": "dr_TK0914",
      "chunk_id": 6
    },
    {
      "code": "Poor communication",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Poor communication",
      "quote": "problems with communication",
      "context": "Patient experienced issues with communication",
      "file_id": "dr_TK0914",
      "chunk_id": 7
    },
    {
      "code": "Appointment scheduling difficulties",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Appointment scheduling difficulties",
      "quote": "that's where you had a big problem",
      "context": "Patient had issues with central scheduling",
      "file_id": "dr_TK0914",
      "chunk_id": 7
    },
    {
      "code": "Long wait times",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Long wait times",
      "quote": "once or twice I've had to wait",
      "context": "Patient experienced wait times on some occasions",
      "file_id": "dr_TK0914",
      "chunk_id": 7
    },
    {
      "code": "Accessible providers",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "I think it's fine",
      "context": "Patient generally finds it easy to access care",
      "file_id": "dr_TK0914",
      "chunk_id": 7
    },
    {
      "code": "Reminder systems",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Reminder systems",
      "quote": "a liaison, a patient liaison called me",
      "context": "Patient received support from a patient liaison",
      "file_id": "dr_TK0914",
      "chunk_id": 7
    },
    {
      "code": "Easy scheduling",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "for the most part it's been pretty easy- ... and you can get right in?",
      "context": "Patient finds scheduling appointments to be easy",
      "file_id": "dr_TK0914",
      "chunk_id": 8
    },
    {
      "code": "Positive provider relationship",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Positive patient-provider relationship",
      "quote": "I'm very satisfied with Dr. Chaudhary. She's very thorough",
      "context": "Patient has a positive relationship with their provider",
      "file_id": "dr_TK0914",
      "chunk_id": 8
    },
    {
      "code": "Effective communication",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "they tell me there's nothing they can do and they're sorry",
      "context": "Patient feels that providers communicate effectively",
      "file_id": "dr_TK0914",
      "chunk_id": 8
    },
    {
      "code": "Thorough care",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "She's very thorough",
      "context": "Patient receives thorough care from their provider",
      "file_id": "dr_TK0914",
      "chunk_id": 8
    },
    {
      "code": "Transportation issues",
      "category": "A. BARRIERS TO FOLLOW-UP",
      "subcategory": "1. Social Determinants of Health (SDOH)",
      "quote": "Getting here.",
      "context": "Patient mentions difficulty getting to appointments",
      "file_id": "dr_TK0914",
      "chunk_id": 9
    },
    {
      "code": "Transportation barriers",
      "category": "A. BARRIERS TO FOLLOW-UP",
      "subcategory": "1. Social Determinants of Health (SDOH)",
      "quote": "we're a ... more than an hour away",
      "context": "Patient lives far from the clinic, making transportation difficult",
      "file_id": "dr_TK0914",
      "chunk_id": 9
    },
    {
      "code": "Lack of access",
      "category": "A. BARRIERS TO FOLLOW-UP",
      "subcategory": "1. Social Determinants of Health (SDOH)",
      "quote": "I can't drive",
      "context": "Patient's lack of driving ability limits access to clinic",
      "file_id": "dr_TK0914",
      "chunk_id": 9
    },
    {
      "code": "Family support",
      "category": "B. FACILITATORS TO FOLLOW-UP",
      "subcategory": "3. Patient Empowerment",
      "quote": "my husband brings me",
      "context": "Patient has family support for transportation to appointments",
      "file_id": "dr_TK0914",
      "chunk_id": 9
    },
    {
      "code": "Transportation issues",
      "category": "A. BARRIERS TO FOLLOW-UP",
      "subcategory": "1. Social Determinants of Health (SDOH)",
      "quote": "I can't drive",
      "context": "Patient has difficulty with transportation due to inability to drive",
      "file_id": "dr_TK0914",
      "chunk_id": 10
    },
    {
      "code": "Scheduling difficulties",
      "category": "A. BARRIERS TO FOLLOW-UP",
      "subcategory": "3. Provider/System Issues",
      "quote": "I try and schedule on days that he has off",
      "context": "Patient has to work around schedules to make appointments",
      "file_id": "dr_TK0914",
      "chunk_id": 10
    },
    {
      "code": "Lack of understanding",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I can see fine now",
      "context": "Patient doesn't perceive urgency for follow-up",
      "file_id": "dr_TK0914",
      "chunk_id": 11
    },
    {
      "code": "Feeling overwhelmed",
      "category": "BARRIER - Emotional/Psychological",
      "subcategory": "Feeling overwhelmed",
      "quote": "I just get tired",
      "context": "Patient feels overwhelmed with daily activities",
      "file_id": "dr_TK0914",
      "chunk_id": 11
    },
    {
      "code": "Health literacy",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health literacy",
      "quote": "I have a magnifier that's really good",
      "context": "Patient uses tools to manage condition, indicating some health literacy",
      "file_id": "dr_TK0914",
      "chunk_id": 11
    },
    {
      "code": "Accessible resources",
      "category": "FACILITATOR - Resources & Access",
      "subcategory": "Adequate resources",
      "quote": "I have a magnifier that's really good",
      "context": "Patient has access to tools that help with daily activities",
      "file_id": "dr_TK0914",
      "chunk_id": 11
    },
    {
      "code": "Feeling overwhelmed",
      "category": "BARRIER - Emotional/Psychological",
      "subcategory": "Emotional/Psychological",
      "quote": "but I just get tired",
      "context": "Patient expresses emotional exhaustion",
      "file_id": "dr_TK0914",
      "chunk_id": 12
    },
    {
      "code": "Lack of understanding",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I don't",
      "context": "Patient doesn't have additional information to share about vision loss risk",
      "file_id": "dr_TK0914",
      "chunk_id": 12
    },
    {
      "code": "Positive patient-provider relationship",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Provider empathy",
      "quote": "Very comfortable",
      "context": "Patient feels at ease discussing diabetes-related eye problems with doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 12
    },
    {
      "code": "Positive patient-provider relationship",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Positive patient-provider relationship",
      "quote": "I'm one of those people that thinks of doctors as, they put their pants on the same way as you and I every morning.",
      "context": "Patient feels comfortable with doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 13
    },
    {
      "code": "Effective communication",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "I don't hesitate to talk to 'em about any problem I might have.",
      "context": "Patient feels open with doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 13
    },
    {
      "code": "Provider empathy",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Provider empathy",
      "quote": "They're there to help me.",
      "context": "Patient perceives doctor as helpful",
      "file_id": "dr_TK0914",
      "chunk_id": 13
    },
    {
      "code": "Positive provider relationship",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Positive patient-provider relationship",
      "quote": "Dr. Chaudhary is so thorough",
      "context": "Patient appreciates their eye doctor's thoroughness",
      "file_id": "dr_TK0914",
      "chunk_id": 14
    },
    {
      "code": "Effective communication",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "I don't hesitate to talk to 'em about any problem I might have",
      "context": "Patient feels comfortable discussing problems with their doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 14
    },
    {
      "code": "Provider empathy",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Provider empathy",
      "quote": "Dr. Chaudhary is so thorough",
      "context": "Patient implies their eye doctor is caring and attentive",
      "file_id": "dr_TK0914",
      "chunk_id": 14
    },
    {
      "code": "Rude or dismissive providers",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Rude or dismissive providers",
      "quote": "Dr. Halenda doesn't, ... His personage does not allow for chitchat",
      "context": "Patient describes a doctor as not allowing for conversation",
      "file_id": "dr_TK0914",
      "chunk_id": 14
    },
    {
      "code": "Provider empathy",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "And they're doing a good job",
      "context": "Patient feels providers are competent and caring",
      "file_id": "dr_TK0914",
      "chunk_id": 15
    },
    {
      "code": "Trust in provider",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Provider empathy",
      "quote": "I am not going to question them",
      "context": "Patient has trust in their healthcare providers",
      "file_id": "dr_TK0914",
      "chunk_id": 15
    },
    {
      "code": "Perceived severity",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I think it's extremely serious",
      "context": "Patient understands the seriousness of diabetes-related vision loss",
      "file_id": "dr_TK0914",
      "chunk_id": 15
    },
    {
      "code": "Acceptance of condition",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I've already lost my eyesight",
      "context": "Patient has experienced vision loss due to diabetes",
      "file_id": "dr_TK0914",
      "chunk_id": 15
    },
    {
      "code": "Satisfaction with care",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "Fully satisfactory",
      "context": "Patient is satisfied with their current eye care",
      "file_id": "dr_TK0914",
      "chunk_id": 15
    },
    {
      "code": "Lack of understanding",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I think there's a 50/50 chance- ... that I'll get retinopathy",
      "context": "Patient unsure about disease progression",
      "file_id": "dr_TK0914",
      "chunk_id": 16
    },
    {
      "code": "Fear of diagnosis",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Fear of diagnosis/treatment",
      "quote": "the worst that could happen is that I would have total vision loss",
      "context": "Patient fears potential outcome",
      "file_id": "dr_TK0914",
      "chunk_id": 16
    },
    {
      "code": "Positive outlook",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health literacy",
      "quote": "I think it's extremely serious",
      "context": "Patient acknowledges disease severity",
      "file_id": "dr_TK0914",
      "chunk_id": 16
    },
    {
      "code": "Social support",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Social support networks",
      "quote": "I have a good friend with retinopathy",
      "context": "Patient has supportive social network",
      "file_id": "dr_TK0914",
      "chunk_id": 16
    },
    {
      "code": "Lack of urgency",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "I can see fine now",
      "quote": "You don't see it making any worse, but there's always the possibility",
      "context": "Patient does not perceive immediate need for follow-up",
      "file_id": "dr_TK0914",
      "chunk_id": 17
    },
    {
      "code": "Fear of diagnosis",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Fear of diagnosis/treatment",
      "quote": "the worst that could happen is that I would have total vision loss",
      "context": "Patient fears potential consequences of diagnosis",
      "file_id": "dr_TK0914",
      "chunk_id": 17
    },
    {
      "code": "Positive attitude",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health literacy",
      "quote": "People say, You have a good attitude. Well, what are you gonna do?",
      "context": "Patient maintains positive outlook despite challenges",
      "file_id": "dr_TK0914",
      "chunk_id": 17
    },
    {
      "code": "Social support",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Social support networks",
      "quote": "I've got 22 grandkids. Come on",
      "context": "Patient has strong social support system",
      "file_id": "dr_TK0914",
      "chunk_id": 17
    },
    {
      "code": "Lack of awareness",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "It's just poor",
      "context": "Patient seems unaware of potential vision changes due to DR",
      "file_id": "dr_TK0914",
      "chunk_id": 18
    },
    {
      "code": "Pre-existing conditions",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I have non-arteritic, anterior ischemic optic neuropathy- ... probable glaucoma",
      "context": "Patient has multiple eye conditions that may impact perception of DR",
      "file_id": "dr_TK0914",
      "chunk_id": 18
    },
    {
      "code": "Family history",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "glaucoma",
      "context": "Patient's family history may motivate them to prioritize eye health",
      "file_id": "dr_TK0914",
      "chunk_id": 18
    },
    {
      "code": "Thorough care",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "very thorough",
      "context": "Patient describes positive experience with eye doctors",
      "file_id": "dr_TK0914",
      "chunk_id": 19
    },
    {
      "code": "Effective communication",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "they did everything",
      "context": "Patient feels informed about treatment plan",
      "file_id": "dr_TK0914",
      "chunk_id": 19
    },
    {
      "code": "Health literacy",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Education/health literacy barriers",
      "quote": "I'm smart enough to know the outcome-",
      "context": "Patient implies understanding of health information",
      "file_id": "dr_TK0914",
      "chunk_id": 20
    },
    {
      "code": "Family influence",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Social support networks",
      "quote": "I was raised you go to the eye doctor, you go to the dentist",
      "context": "Patient mentions family upbringing as a factor",
      "file_id": "dr_TK0914",
      "chunk_id": 20
    },
    {
      "code": "Health education",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "Intelligence. I mean, that's the truth. I'm smart enough to know the outcome-",
      "context": "Patient values knowledge and understanding of health",
      "file_id": "dr_TK0914",
      "chunk_id": 20
    },
    {
      "code": "Provider Issues",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Rude or dismissive providers",
      "quote": "I did not find that person to be helpful, nor did I find them to give a darn",
      "context": "Patient had negative experience with new doctor after original doctor retired",
      "file_id": "dr_TK0914",
      "chunk_id": 21
    },
    {
      "code": "Positive Upbringing",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "I was raised you go to the eye doctor, you go to the dentist",
      "context": "Patient's upbringing encouraged regular health checkups",
      "file_id": "dr_TK0914",
      "chunk_id": 21
    },
    {
      "code": "Lack of Provider Continuity",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Lack of continuity of care",
      "quote": "when my original doctor retired",
      "context": "Patient experienced disruption in care due to doctor's retirement",
      "file_id": "dr_TK0914",
      "chunk_id": 21
    },
    {
      "code": "Rude provider",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Rude or dismissive providers",
      "quote": "I did not find that person to be helpful, nor did I find them to give a darn",
      "context": "Patient had negative experience with new doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 22
    },
    {
      "code": "Poor communication",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Poor communication",
      "quote": "he didn't dilate my eyes, he didn't do a vision field, he did nothing",
      "context": "Patient felt doctor did not communicate or perform proper examination",
      "file_id": "dr_TK0914",
      "chunk_id": 22
    },
    {
      "code": "Appointment scheduling difficulties",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Appointment scheduling difficulties",
      "quote": "They canceled it, , because he was gonna be out of the office and they moved it four months",
      "context": "Patient's appointment was rescheduled without their input",
      "file_id": "dr_TK0914",
      "chunk_id": 22
    },
    {
      "code": "Lack of patient-provider trust",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Lack of patient-provider trust",
      "quote": "I did not find that person to be helpful, nor did I find them to give a darn",
      "context": "Patient lacks trust in new doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 22
    },
    {
      "code": "Appointment scheduling difficulties",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Appointment scheduling difficulties",
      "quote": "They canceled it, , because he was gonna be out of the office and they moved it four months",
      "context": "Patient's appointment was rescheduled without their input",
      "file_id": "dr_TK0914",
      "chunk_id": 23
    },
    {
      "code": "Poor communication",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Poor communication",
      "quote": "Just they just didn't seem to understand (laughs) that I wanted to change",
      "context": "Patient had trouble communicating with staff about changing providers",
      "file_id": "dr_TK0914",
      "chunk_id": 23
    },
    {
      "code": "Rude or dismissive providers",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Rude or dismissive providers",
      "quote": "he's just very curt",
      "context": "Patient perceived their previous provider as being unfriendly",
      "file_id": "dr_TK0914",
      "chunk_id": 23
    },
    {
      "code": "Positive patient-provider relationship",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Positive patient-provider relationship",
      "quote": "I'm very happy with her",
      "context": "Patient is satisfied with their new provider, Dr. Chaudhary",
      "file_id": "dr_TK0914",
      "chunk_id": 23
    },
    {
      "code": "Accessible providers",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "I'm very happy with her",
      "context": "Patient has found a provider they like and can work with",
      "file_id": "dr_TK0914",
      "chunk_id": 23
    },
    {
      "code": "Accessible providers",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "find the right provider that works for you",
      "context": "Patient emphasizes importance of finding a suitable provider",
      "file_id": "dr_TK0914",
      "chunk_id": 24
    },
    {
      "code": "Positive patient-provider relationship",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Positive patient-provider relationship",
      "quote": "does the care that you expect",
      "context": "Patient values a positive and expectation-meeting provider relationship",
      "file_id": "dr_TK0914",
      "chunk_id": 24
    },
    {
      "code": "Scheduling difficulties",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Appointment scheduling difficulties",
      "quote": "It was just a problem with the- ... with the scheduling and stuff",
      "context": "Patient experienced issues with scheduling appointments",
      "file_id": "dr_TK0914",
      "chunk_id": 25
    },
    {
      "code": "Provider preference",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Lack of continuity of care",
      "quote": "I want to see Dr. Chaudhary",
      "context": "Patient has a preferred provider, indicating potential issue with assigned doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 25
    },
    {
      "code": "Reminder systems",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Reminder systems",
      "quote": "They just kept either texting me or calling me and saying ... You're supposed to see Dr. (name)",
      "context": "Patient receives reminders from the healthcare system, facilitating follow-up",
      "file_id": "dr_TK0914",
      "chunk_id": 25
    },
    {
      "code": "Poor communication",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Provider/System Issues",
      "quote": "they're not translating?",
      "context": "Patient experiences poor communication between providers",
      "file_id": "dr_TK0914",
      "chunk_id": 26
    },
    {
      "code": "Lack of patient-provider trust",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Provider/System Issues",
      "quote": "I don't want to see him",
      "context": "Patient lacks trust in provider",
      "file_id": "dr_TK0914",
      "chunk_id": 26
    },
    {
      "code": "Social support networks",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Patient Empowerment",
      "quote": "My husband. He, he, he fixes my food",
      "context": "Patient has social support from husband",
      "file_id": "dr_TK0914",
      "chunk_id": 26
    },
    {
      "code": "Lack of adherence",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "Doesn't mean that I do it all the time",
      "context": "Patient knows what to do but doesn't always follow through",
      "file_id": "dr_TK0914",
      "chunk_id": 27
    },
    {
      "code": "Health education",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "I know it all. I mean, I do ... I researched a lot",
      "context": "Patient has received health education and researched diabetes management",
      "file_id": "dr_TK0914",
      "chunk_id": 27
    },
    {
      "code": "Social support",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Social support networks",
      "quote": "He fixes my food",
      "context": "Patient receives help from husband with daily tasks",
      "file_id": "dr_TK0914",
      "chunk_id": 27
    },
    {
      "code": "Lack of time",
      "category": "BARRIER - SDOH",
      "subcategory": "Education/health literacy barriers",
      "quote": "a mother of 10 kids didn't have time to cook two plus",
      "context": "Patient had limited time due to family responsibilities",
      "file_id": "dr_TK0914",
      "chunk_id": 28
    },
    {
      "code": "Family responsibilities",
      "category": "BARRIER - SDOH",
      "subcategory": "Social Determinants of Health",
      "quote": "I was the mother of 10 children",
      "context": "Patient's family responsibilities impacted her ability to manage diabetes",
      "file_id": "dr_TK0914",
      "chunk_id": 28
    },
    {
      "code": "Health education needs",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "Maybe ... Well, a, a, a wild dream would be for there to be one plan that works for everybody",
      "context": "Patient suggests improvement in diabetic education classes",
      "file_id": "dr_TK0914",
      "chunk_id": 28
    },
    {
      "code": "Personalized care",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "one plan that works for everybody",
      "context": "Patient desires tailored approach to diabetes management",
      "file_id": "dr_TK0914",
      "chunk_id": 28
    },
    {
      "code": "Lack of access",
      "category": "BARRIER - SDOH",
      "subcategory": "Lack of access to healthcare",
      "quote": "it makes it very difficult",
      "context": "Patient finds dietary management challenging due to family members' different needs",
      "file_id": "dr_TK0914",
      "chunk_id": 29
    },
    {
      "code": "Education barriers",
      "category": "BARRIER - SDOH",
      "subcategory": "Education/health literacy barriers",
      "quote": "a wild dream would be for there to be one plan that works for everybody",
      "context": "Patient desires a simplified diabetes management plan",
      "file_id": "dr_TK0914",
      "chunk_id": 29
    },
    {
      "code": "Healthcare system support",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "Maybe ... Well, a, a, a wild dream would be for there to be one plan that works for everybody",
      "context": "Patient seeks standardized diabetes education",
      "file_id": "dr_TK0914",
      "chunk_id": 29
    },
    {
      "code": "Patient empowerment",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "Is there anything different you would to see with, , diabetic education classes?",
      "context": "Patient inquires about diabetes education",
      "file_id": "dr_TK0914",
      "chunk_id": 29
    },
    {
      "code": "Lack of practical support",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR management",
      "quote": "I'd to see something practical- that fits everybody",
      "context": "Patient seeking practical solutions for diabetes management",
      "file_id": "dr_TK0914",
      "chunk_id": 30
    },
    {
      "code": "Unhelpful advice",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Poor communication",
      "quote": "Don't eat this, don't eat that. Oh, no. You should eat that and you should eat that",
      "context": "Patient frustrated with unhelpful dietary advice from providers",
      "file_id": "dr_TK0914",
      "chunk_id": 30
    },
    {
      "code": "Need for inclusive support",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "Just something that caters to everybody- and everybody's needs",
      "context": "Patient desires personalized and inclusive health education",
      "file_id": "dr_TK0914",
      "chunk_id": 30
    },
    {
      "code": "Misinformation barriers",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "So there's so much misinformation- ... that it's amazing that anybody can ever, ever figure things out.",
      "context": "Patient discusses the challenge of navigating conflicting health information",
      "file_id": "dr_TK0914",
      "chunk_id": 31
    },
    {
      "code": "Financial constraints",
      "category": "BARRIER - SDOH",
      "subcategory": "Financial constraints",
      "quote": "Is that a feasible thing? Are they affordable or, , the stuff they're saying in the education classes, if that's one of their barriers to implementation?",
      "context": "Patient discusses the cost of food plans and potential financial burden",
      "file_id": "dr_TK0914",
      "chunk_id": 31
    },
    {
      "code": "Education barriers",
      "category": "BARRIER - SDOH",
      "subcategory": "Education/health literacy barriers",
      "quote": "So there's so much misinformation- ... that it's amazing that anybody can ever, ever figure things out.",
      "context": "Patient highlights the issue of inadequate health education",
      "file_id": "dr_TK0914",
      "chunk_id": 31
    },
    {
      "code": "Health education support",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health education programs",
      "quote": "the stuff they're saying in the education classes",
      "context": "Patient mentions education classes as a potential resource for health information",
      "file_id": "dr_TK0914",
      "chunk_id": 31
    },
    {
      "code": "Financial constraints",
      "category": "BARRIER - SDOH",
      "subcategory": "Financial constraints",
      "quote": "raw vegetables are expensive",
      "context": "Patient mentions expense of healthy food",
      "file_id": "dr_TK0914",
      "chunk_id": 32
    },
    {
      "code": "Food cost barriers",
      "category": "BARRIER - SDOH",
      "subcategory": "Financial constraints",
      "quote": "I eat good meat. It's expensive",
      "context": "Patient discusses high cost of healthy food options",
      "file_id": "dr_TK0914",
      "chunk_id": 32
    },
    {
      "code": "Lack of access to healthcare",
      "category": "BARRIER - SDOH",
      "subcategory": "Lack of access to healthcare",
      "quote": "a lot of people in ... particularly in West Virginia are on food stamps",
      "context": "Patient implies limited access to healthy food due to socioeconomic factors",
      "file_id": "dr_TK0914",
      "chunk_id": 32
    },
    {
      "code": "Health education barriers",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "if that's one of their barriers to implementation",
      "context": "Patient discusses potential lack of understanding about healthy food choices",
      "file_id": "dr_TK0914",
      "chunk_id": 32
    },
    {
      "code": "Health literacy barriers",
      "category": "BARRIER - SDOH",
      "subcategory": "Education/health literacy barriers",
      "quote": "the stuff they're saying in the education classes",
      "context": "Patient implies potential lack of understanding about healthy food choices due to education",
      "file_id": "dr_TK0914",
      "chunk_id": 32
    },
    {
      "code": "Accessible healthcare resources",
      "category": "FACILITATOR - Resources & Access",
      "subcategory": "Adequate insurance coverage",
      "quote": "my two autistic sons both receive benefits",
      "context": "Patient mentions access to benefits for family members",
      "file_id": "dr_TK0914",
      "chunk_id": 32
    },
    {
      "code": "Financial constraints",
      "category": "BARRIER - SDOH",
      "subcategory": "Financial constraints",
      "quote": "it's all very expensive",
      "context": "Patient mentions that eating healthy is expensive",
      "file_id": "dr_TK0914",
      "chunk_id": 33
    },
    {
      "code": "Lack of access to healthcare",
      "category": "BARRIER - SDOH",
      "subcategory": "Lack of access to healthcare",
      "quote": "they can't afford to eat that way",
      "context": "Patient's sons cannot afford healthy food due to financial constraints",
      "file_id": "dr_TK0914",
      "chunk_id": 33
    },
    {
      "code": "Healthcare System Support",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "My doctors",
      "context": "Patient mentions having doctors to call for advice",
      "file_id": "dr_TK0914",
      "chunk_id": 33
    },
    {
      "code": "Lack of access",
      "category": "BARRIER - SDOH",
      "subcategory": "Lack of access to healthcare",
      "quote": "I have to get this- ... to see",
      "context": "Patient implies difficulty accessing necessary care",
      "file_id": "dr_TK0914",
      "chunk_id": 34
    },
    {
      "code": "Financial constraints",
      "category": "BARRIER - SDOH",
      "subcategory": "Financial constraints",
      "quote": "None explicitly mentioned",
      "context": "No direct quote, but patient's situation implies potential financial struggles",
      "file_id": "dr_TK0914",
      "chunk_id": 34
    },
    {
      "code": "Education barriers",
      "category": "BARRIER - SDOH",
      "subcategory": "Education/health literacy barriers",
      "quote": "None explicitly mentioned",
      "context": "Patient's understanding of their condition is not directly discussed",
      "file_id": "dr_TK0914",
      "chunk_id": 34
    },
    {
      "code": "Provider support",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "My doctors",
      "context": "Patient mentions relying on doctors for advice",
      "file_id": "dr_TK0914",
      "chunk_id": 34
    },
    {
      "code": "Health literacy",
      "category": "FACILITATOR - Patient Empowerment",
      "subcategory": "Health literacy",
      "quote": "None explicitly mentioned",
      "context": "No direct discussion of patient's understanding of their condition",
      "file_id": "dr_TK0914",
      "chunk_id": 34
    },
    {
      "code": "Vision Loss",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "This vision loss I have is a kaleidoscope almost",
      "context": "Patient describes their experience with vision loss",
      "file_id": "dr_TK0914",
      "chunk_id": 35
    },
    {
      "code": "Daily Activity Barriers",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I mean, you want me to list all the other can’ts",
      "context": "Patient lists limitations due to vision loss",
      "file_id": "dr_TK0914",
      "chunk_id": 35
    },
    {
      "code": "Expectation Of Quick Visit",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "In and out",
      "context": "Patient expects a quick and efficient visit",
      "file_id": "dr_TK0914",
      "chunk_id": 35
    },
    {
      "code": "Lack of comparison",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I have no basis for comparison",
      "context": "Patient lacks prior experience with glaucoma doctor",
      "file_id": "dr_TK0914",
      "chunk_id": 36
    },
    {
      "code": "Brief appointment",
      "category": "FACILITATOR - Healthcare System Support",
      "subcategory": "Accessible providers",
      "quote": "In and out",
      "context": "Patient expects a quick visit",
      "file_id": "dr_TK0914",
      "chunk_id": 36
    },
    {
      "code": "Effective communication",
      "category": "FACILITATOR - Provider Relationship",
      "subcategory": "Effective communication",
      "quote": "He asks if I'm still using the drops",
      "context": "Provider inquires about patient's treatment adherence",
      "file_id": "dr_TK0914",
      "chunk_id": 36
    },
    {
      "code": "Brief appointment",
      "category": "BARRIER - Provider/System Issues",
      "subcategory": "Poor communication",
      "quote": "it's just very brief",
      "context": "Patient perceives appointment as too short",
      "file_id": "dr_TK0914",
      "chunk_id": 37
    },
    {
      "code": "Lack of comparison",
      "category": "BARRIER - Patient Beliefs & Perceptions",
      "subcategory": "Lack of understanding about DR progression",
      "quote": "I have no basis for comparison",
      "context": "Patient lacks understanding of their condition",
      "file_id": "dr_TK0914",
      "chunk_id": 37
    }
  ]
}